Privacy Policy

Privacy Policy
Nielson Auto Repair
Bellevue, WA

At Nielson Auto Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our business, including visiting our website, scheduling services, or communicating with us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and vehicle information when you schedule a service or request a quote.
• Payment Information: Billing details when processing payments for services.
• Technical Data: IP addresses, browser type, and website usage information when you visit our website.
• Communication Data: Any information shared through emails, calls, or online forms.

How We Use Your Information

We use the information we collect to:

• Schedule and manage auto repair services.
• Process payments securely.
• Send service updates, appointment confirmations, and promotional offers (if opted in).
• Improve our website and customer experience.
• Respond to customer inquiries and provide support.

How We Protect Your Information

Nielson Auto Repair takes the security of your personal information seriously. We implement the following safeguards:

• Secure Payment Processing: All payment transactions are encrypted and processed through a trusted third-party payment provider.
• Data Encryption: We use encryption and secure storage methods to protect sensitive data.
• Access Control: Only authorized personnel have access to customer information.
• Regular Security Updates: Our website and internal systems are regularly updated to prevent security vulnerabilities.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

• Service Providers: Third-party vendors that assist in payment processing, marketing, or website analytics.
• Legal Requirements: If required by law or to protect our rights, safety, or property.

Your Privacy Choices

You have the right to:

• Opt out of marketing emails at any time.
• Request access to or deletion of your personal data.
• Update your contact information by reaching out to us.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Nielson Auto Repair
12700 Bel-Red Rd. #3
425-643-4610
NielsonAutoRepair.net